Hotel Cavendish, London

75 Gower Street, Bloomsbury, London, WC1E 6HJ
4

Situated in the heart of Bloomsbury, the hotel sits within walking distance of the British Museum; Euston and Russell Square stations; and the capital's renowne... more

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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
6/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 4/10 Milton ( Mature couple) 

    from Cotia , BR  on  July 29, 2008

    "It was too expensive for the poor facilities offered." (97347549)

    The staff was very polite.

    The premises were in bad conditions. Tiny stuffy rooms, no air at all,the floor of the bedroom was uneven (not flat, it was like a slope), tiny bathroom,the garden needs a lot of care. We changed rooms and the best one was on top of the kitchen, so very early in the morning there was noise and horrible smell of oil coming from the fries. At breakfast they ran out of cheese, two guests asked for more, but they had none.It was really embarrassing.

    3 of 3 people found this review helpful:

  • 3/10 Stephen ( Group of work colleagues) 

    from Northants , GB  on  June 15, 2008

    "Mostly the staff had English as their second language and we've stayed in other hotels in the area that were far superior with more attentive and well spoken staff. We booked 3 rooms in total and one of our party wanted a bottle of water from reception in the early hours of the morning and wasn't even allowed to buy one and was told to go to the shop down the road. My wife and I went to separate events and returned at different times but with only one key, when I tried to get the staff to let me in, despite trying to get a second key before going out, I was told that they only had us down as single occupancy, despite us both checking in together. I did eventually get into the room." (97837290)

    Location was fairly good. Not too far from a car park or tube.

    3/4 size bed pushed up against the window. Uneven floor. Tiny shower. No dressing table and only mirror was too high so had to stand up to straighten hair.

    3 of 3 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  May 25, 2008

    "I was in an absolutely TINY ground floor room, right next to reception and the entrance to the breakfast room, with the main staircase right over me. This made for an uncomfortable evening, disturbed sleep throughout the night and a very early awakening as other guests came and went. In the room itself there was surprisingly an additional door which lead on to the garden and then back streets of Bloomsbury. This door was a normal house back door, no double glazing, with only a simple 'snip' to close it, and a gap of almost one inch at the top. As a lone female in a big city I felt very anxious about this, especially as the lock on the door did not appear to work; in addition to this, when I lay down in bed the too-short covering over the window allowed a clear view through the door of me trying to sleep. The duvet had a large brown stain on it, the sheets had several cigarettes burns and ash stains, as did the pillowcases, there was no lampshade on the overhead light just a bare lightbulb, and the only mirror was in the 2 metre square bathroom - you had to lean directly over the toilet to see in the mirror. The bed was on wheels which skimmed over the wooden flooring to provide a nice feeling of sea sickness too, and there was CONSTANT noise from the guests on the floor above me, as they clattered about over their wooden flooring. I also noticed a nice spot of blood/mucus smeared up the wall. If this experience was not paid for on company accounts I simply would have refused to pay. Absolutely awful value for money - is this REALLY 4 star accommodation? The only good features were the pleasant if slow staff and the excellent location." (97910190)

    Where do I begin?

    2 of 2 people found this review helpful:

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  September 5, 2008

    Very clean and tidy. Friendly staff

    Room very small

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  March 30, 2008

    "Very good value." (97756774)

    Quite central location in London. Quiet room. Very good breakfast, all included.

    ---

    3 of 3 people found this review helpful:

  • 9/10 Stephen ( Solo business traveller) 

    from Sittingbourne , GB  on  August 17, 2008

    "I had a 'cabin room' for economy purposes, but it was much better than I expected, & excellent value for money." (97083177)

    Staff very polite and responsive, overall cleanliness excellent. A good relaxed & competent atmosphere, & good breakfast.

  • 7/10 Anonymous ( Solo business traveller) 

    on  August 1, 2008

    "was the the right price at the right location. i just needed somewhere to crash for the night. so i got a single room. " (107126044)

    good price at £85 and good location

    very small single room. no aircon. noisy room facing road

  • 9/10 Anne ( Solo business traveller) 

    from Bideford , GB  on  July 30, 2008

    "A very good hotel for the business traveller (I was in London for one day to take exams in University College which is in the same street). I would stay again if on my own, but not for more than a day or two, mainly because of the lack of space." (107100588)

    Hotel staff very friendly, hotel was clean, comfortable and welcoming. My room had good tea/coffee making facilities (not Nescafe, thank goodness - I boycott their products), thick white towels, flat screen TV above the bed. The ensuite shower/loo were small but clean. There was a fan (it was the hottest day of the year). The breakfast was very good - great variety, portion size not huge but just right - good choice of cereals, fresh fruit and juices, full English breakfast very tasty, no Earl Grey tea unfortunately (English Breakfast and Assam). Toast & packet marmalde.The breakfast room in the basement was light & airy in spite of no outside view, and clean and fresh

    My room was very small - the bed touched the wall on 3 sides and was 4 foot wide, but with 2 pillows - inadequate for a double. The wardrobe was 1 foot wide. I could not have stayed in this room for more than a couple of nights, but it was adequate (in size) for me on my own for one night.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  March 27, 2008

    "the hotel was in a good location" (97679281)

    clean and quite

    bathroom was very very very cold even when having a shower and there was no kettle only a flask of warm water

    2 of 2 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  July 25, 2008

    Breakfast was decent, although the cooked portion was less than generous.

    Small rooms; one tiny water bottle for two people?!; noisy and stuffy room.

  • 4/10 Anonymous ( Young couple) 

    on  February 13, 2008

    Position close to the tube

    Room in the basement too close to the kitchen

    4 of 4 people found this review helpful:

  • 7/10 Anonymous ( Solo business traveller) 

    on  July 23, 2008

    "I liked it and hope to come back" (97450283)

    the staff was very very kind, the bathroom was new and some of the interior - in total they do try very hard to please you. I felt very safe...that is important when you travel alone... I loved the walker butter fingers and the big window into the garden, and I enjoyed the good restaurants and bars near by, it is very central, everything in walking reach- and I will come again but I wont book a single room....

    I booked a single room (I think the small version of it) but it was really only the box room, but it had a great big window and the bed had seen better days, the firmness was 'out the window'...it was hard to stretch out... The light switch for the room was in the mini hall and no extra switch next to the bed...for some bed loving people a challenge

  • 9/10 Anonymous ( Solo business traveller) 

    on  July 21, 2008

    "Very good. I am going back again for two night on a further business trip and would recommend to anyone needing to be in the area." (108080964)

    The staff were very helpful and the service they gave was excellent. The breckfast was excelent and all cooked fresh to order. Water hot in the shower and the bed was comfortable, cotton sheets pressed and fresh.

    The towels were a little "tired" could do with replacing and washing in comfort or simular.

  • 6/10 ( Solo business traveller) 

    from St leonards-on-sea , GB  on  July 20, 2008

    "If curtains were put up in the bedroom I would stay there again. Otherwise I will not be returning" (108095181)

    location friendly pleasant room

    No curtain in bedroom even though it was at the front right by a bright streetlamp

  • 9/10 Michael ( Same sex couple) 

    from Blackburn , GB  on  June 19, 2008

    "convenient location, wonderful service and friendly staff. Would highly recommend" (99418620)

  • 8/10 Simon ( Group of adult friends) 

    from Cambridge , GB  on  June 1, 2008

    "Very pleasant" (97352219)

    Very nice service. Good sized room. Comfortable bed.

    Room was a bit hot, despite radiators not being on.

  • 8/10 Walter ( Mature couple) 

    from Salford priors evesham , GB  on  January 18, 2008

    "The charming Georgian terrace was as expected, the room small but adequate, would benefit from greater attention to detail cleaning and maintenance. Shame more is not made of the garden's potential. Good breakfast facilities, altogether, welcoming and helpful staff." (97562985)

    Good value,adequate facilities and helpful staff.

    Looking out on to a chotic basement building site.

    5 of 5 people found this review helpful:

  • 10/10 Kelly ( Solo business traveller) 

    from Marina del rey , US  on  May 27, 2008

    "I chose to stay in one of the smaller rooms that faced the garden. It was quite small, even for one person - but it was much quieter. The room had been recently redone and was quiet pleasant. The staff was very attentive and helpful, and the breakfast was great, cooked to order, with a nice selection." (97428262)

    Attentive staff and great breakfast

  • 7/10 Catherine ( Mature couple) 

    from Southport , GB  on  May 20, 2008

    "Overall the hotel room was comfortable and clean.We were in Room G1. The stairs down and up to lower ground and ground were a bit awkward, particularly the corners when going down carrying luggage. The breakfast was good with a sensible portions offered in the cooked breakfast." (97633707)

    The hotel was in a good location within easy walking distance of Shaftesbury Avenue and Covent garden.

    Chipped cup in bedroom, which I noticed when using it on the first evening. I didn't mention it as I assumed it would be replaced when the room was cleaned in the morning. However, it was not - the same one had been washed and returned to the tray. Also at breakfast on the first morning our cafatiere had a broken spout whic made it extremely difficult to use. It is little details like that let the overall standard of the hotel down a bit.

  • 9/10 Andrew ( Solo business traveller) 

    from Pathhead , GB  on  May 5, 2008

    "A good experience. Room very quiet but near reception. No serious steps. A central London hotel that could become very popular - and thus impossible to book! A room at the back is probably important for light sleepers." (97367579)

    Friendly efficient desk staff - remembered my name Nice small room with door to enclosed garden. Quiet. Very good breakfast, friendly service

    No bedside light

  • 8/10 Anonymous ( Family with older children) 

    on  May 2, 2008

    "Overall the hotel was fine for a one night stay. I would not want to stay in this hotel for a longer period though. The choice at breakfast was very good from the buffet although the cooked breakfast I ordered was a little cold. The room was okay but lacked finishing touches to make the room more practical and comfortable. The bed was okay but the pillows were a little uncomfortable. The staff were excellent and were very obliging." (97347328)

    Location, good choice for breakfast, very obliging staff

    Badly furnished/organised room (no chair, dressing table right next to a bed, no shelves or drawers).

  • 8/10 Anonymous ( Group of adult friends) 

    on  January 24, 2008

    "Good" (97962515)

    Cheap, easy to get to

    The kettle lead was too short to plug in the socket!!

    3 of 3 people found this review helpful:

  • 5/10 Anonymous ( Solo business traveller) 

    on  April 22, 2008

    "A very average hotel. Basic rooms, basic food and a little noisy." (97683317)

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  April 22, 2008

    Clean and wonderful breakfast

    very small room

  • 7/10 Bob ( Solo business traveller) 

    from Monmouth , GB  on  January 29, 2008

    Good ammenities e.g. kettle, coffeee etc, TV & wifi internet access. Breakfast was good and the reception staff very friendly, welcoming and helpful.

    The single room was a bit small and cramped, but I guess manageable for a short stay.

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  April 16, 2008

    "I would have checked whither there was a lift or not as I suffer from asthma * Sometimes find stairs difficult" (97803762)

    It was very good value for the money where London hotels are so expensive

    not having bedside lamp- getting out of bed into hallway to put out light

  • 8/10 Anonymous ( Mature couple) 

    on  March 21, 2008

    "Overall the place was very good and the service was good too. The breakfast had everything you wanted. I would differently tell other prople to visit." (97603953)

    It was clean, near the threatre we visited, not to far from the underground stations.

    The room was good but at bit small.

  • 8/10 Mark ( Solo business traveller) 

    from Wilmslow , GB  on  March 21, 2008

    "Good location. Reasonable price. Freindly." (97670913)

    Friendly, clean. Excellent breakfast.

    LG3 room suffers from noise from Gower Street. Better sound proofing required.

  • 6/10 Anonymous ( Young couple) 

    on  March 13, 2008

    "i would stay here again but only in the same room as before.I did see other rooms and they were not as nice and the stairs to the top rooms are very steep." (97002316)

    it was quiet as we were in the basement

    no help with luggage,rooms upstairs have no lift access

  • 6/10 Anonymous ( Solo business traveller) 

    on  March 13, 2008

    Very good location. Large breakfast selection with attentive staff.

    Gower Street is quite a major road and as such was very noisy, even at night.

  • 10/10 Jonathan ( Solo business traveller) 

    from Reading , GB  on  February 25, 2008

    "The hotel had clearly had a modern makeover in recent years and it was pleasingly decorated and furnished. The location was great for my needs and it was good value for money. The breakfast was fine. Service was very good - I appreciated being put in a bigger room without asking for one." (97607782)

    Clean, modern facilities, efficient staff who kindly upgraded my room.

    Nothing - it was good value in a perfect location.

  • 3/10 Anonymous ( Solo business traveller) 

    on  February 9, 2008

    "I would not suggest booking this hotel as the single room I had booked for one overnight was the smallest room I have stayed anywhere in the world and it's basically a quick make over in a broom cupboard, if you are looking for quality & value for money do not book this hotel as it is very disappointing." (97993523)

    The Location

    The size of the rooms are a disgrace and do not represent safety & probably illegal for safety reasons

    3 of 4 people found this review helpful:

  • 8/10 Elizabeth ( Family with older children) 

    from Derby , GB  on  February 17, 2008

    "Clean, comfortable, safe city centre location with helpful staff. Easy walk to British Museum, Oxford Street shops and tube stations.Several restaurants within 5 minute walk." (97955501)

    Clean, comfortable beds, helpful staff on desk, quick response to requests, good access to central London.

    Very little room to move when sofa bed was set up. Rather hot at times. Garden was a bit overgrown-hopefully available for use in summer.

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 15, 2008

    "Comfortable and clean - without the excesses. Very well positioned for train- Euston/Kings Cross, and theatres/ shops / centre etc. I had to leave before breakfast, so unfortunately cannot comment on that. Staff friendly and efficient. No noise noted from within hotel. For central London, I'd vertainly stay here again." (97144393)

    provision of quiet fan was welcome - even with the window open, there was no breeze to circulate the air. Facilities modern and all in working order.

  • 4/10 Anonymous ( Solo business traveller) 

    on  November 13, 2007

    location - close to Euston

    very small room, noisy, no room service/evening restaurant

    3 of 3 people found this review helpful:

  • 9/10 Paul ( Family with older children) 

    from Plymouth , GB  on  February 14, 2008

    "I WAS PLEASANTLY SURPRISED BY BOTH THE HOSPITALITY AND THE QUALITY OF THE DECOR AND FITMENTS IN THE ROOM. THE STAFF WERE INFORMATIVE,EFFICIENT AND OBLIGING. ADDITIONALLY, THE BREAKFAST MENU WAS EXTENSIVE AND WAS WELL SUPPORTED BY KEEN AND INDUSTRIOUS STAFF. OVERALL A HOTEL OFFERING VALUE FOR MONEY IN A COMPETITIVE MARKET." (97090719)

    THE QUALITY AND APPOINTMENT OF THE ROOM WAS EXCELLENT. IT WAS WELL EQUIPED AND EXTREMELY CLEAN.

  • 7/10 Susan ( Solo business traveller) 

    from Leamingoton spa , GB  on  November 20, 2007

    Staff were excellent, very helpful and pleasant. Breakfast was good.

    Room very small, drafty window and traffic noise. Double glazing is needed.

    2 of 2 people found this review helpful:

  • 6/10 Vivienne ( Solo business traveller) 

    from Warwick , GB  on  February 11, 2008

    clean and tidy

    far too small to be comfortable. More like a rabbit hutch environment and so was not the most relaxing experience.

    2 of 3 people found this review helpful:

  • 7/10 Jan ( Solo leisure traveller) 

    from Market harborough,leics , GB  on  February 4, 2008

    within walking distance to many of the sights and three underground stations within 5mins of hotel

    rubbish cooked breakfast and all the stairs to get to the room

  • 9/10 Anonymous ( Family with older children) 

    on  January 30, 2008

    "Hotel ideally situated near underground stations and British Museum. Also good for Oxford Street shopping. Would certainly consider staying again if back in London." (97966502)

    Friendly staff, good clean accomodation and a lovely breakfast.

    When sofa bed down not much room to move. Also no light near mirror and as it was in a corner not much good.

  • 6/10 Edward ( Solo business traveller) 

    from Cheltenham , GB  on  November 12, 2007

    "The bedroom was probably the smallest I have ever stayed in. (To get to the curtains it was necessary to crawl on the bed)." (97966198)

    The room was clean.

    The room was small.

    1 of 1 people found this review helpful:

  • 7/10 Lynda ( Mature couple) 

    from Weymouth , GB  on  February 13, 2008

    "we paid by cash and when my partner asked for a receipt he was told we could only have one on departure and as I said previously the breackfast was poor." (97298454)

    the hotel was clean and very central to all we had planned.

    we were asked at breackfaast if we would mind sharing a table which we did not want to do.We came back in ten minutes and then when the breackfast arrived there was no tomatoes and the portion was small.

    1 of 2 people found this review helpful:

  • 9/10 Sean ( Solo leisure traveller) 

    from Tredegar , GB  on  January 16, 2008

    Pleasantly surprised to find that, albeit booking a singlemroom, I was upgraded to a double. The staff at registration were most helpful.

  • 7/10 Anonymous ( Solo business traveller) 

    on  February 5, 2008

    "Nothing exceptional, but a place to sleep and work." (97763639)

    Central, clean and reasonbly priced.

    Nothing.

    1 of 2 people found this review helpful:

  • 5/10 Bleddyn ( Family with older children) 

    from Bridgend , GB  on  January 27, 2008

    I cant say that I really disliked anything about the accomodation.Good friendly staff. Very helpful

    1 of 2 people found this review helpful:

  • 8/10 Anonymous ( Other) 

    on  December 24, 2007

    "Good hotel." (97344933)

    Clean & friendly

    Too close to main reception - other guests too noisey when returning from pub at 2 - 3am.

    1 of 2 people found this review helpful:

  • 10/10 Miranda ( Other) 

    from Camberley , GB  on  January 12, 2008

    "A lovely hotel, clean and comfortable with nice decore. The room was small, but served its purpose for one night. The gentleman working day shift at reception was very helpful and friendly and had a good knowledge of the area and local events. I would definitely stay at the Hotel Cavendish again." (97723489)

    The room was clean and comfortable. The service was excellent with very helpful and smiling staff. The breakfast was great.

    No double glazing of windows let in a lot of street noise and a chill. The room was on the small side and I would not recommend it is used to accomodate more than one person. No soap dish in the shower.

    0 of 1 people found this review helpful:

  • 8/10 Andrew ( Group of adult friends) 

    from Crickhowell , GB  on  December 18, 2007

    The location was ideal, the rooms were spacious and the staff were very helpful

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Family with older children) 

    on  December 12, 2007

    "Excellent location close to British Museum, Covent Garden and West End (theatres) and underground (Goodge St). Also reasonably close to St Pancras which made airport transfer (from Gatwick) easy. Quiet, comfortable rooms. Good breakfast." (97045306)

    excellent location, excellent breakfast, good sized room.

    would prefer a duvet. blankets and over-quilt could have been cleaner.

    0 of 1 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  December 7, 2007

    "I was surprised at the size of the room (although it did say the room was slightly smaller than a single room), there was nowhere to put your clothes (no dressing Table),after complaining, i was offered a single room (~originally being told they were totally full up)this room was no bigger as such, and still nowhere to put your clothes.Whilst lay on the bed resting the was opened by the receptionist, as he wanted access to the garden. The bed was not made either day (i tidied it myself).It was arranged at time of booking it was arranged payment would be made by Company cheque, this was refused, when checking out, I insisted they accept this, and after 20 minutes of haggling they finally accepted this. I told the receptionist, that i would certainly not recommend The Cavendish Hotel to my Union who book a lot of accomodation all the Country." (97153939)

    Nothing at all

    The room was tiny, and cramped, it was a room with a door to the garden, and the only entrance to the rear garden, (see below for more details)

    1 of 3 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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