Heathrow Lodge, London

556 Old Bath Rd, London, UB7 0EF

Heathrow Lodge Hotel has long been the preferred choice for those seeking a quality, sensibly priced hotel, close to Heathrow. We are situated only minutes driv... more

 

£ Rooms from £32 (≈ $54) per night
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6/10 Overall rating

Category Average Rating
7/10 Check-in process
6/10 Your room
6/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
5/10 Performance of staff
6/10 Overall experience
6/10 Overall value for money
  • 4/10 Laurie ( Mature couple) 

    from Chandler , US  on  October 4, 2008

    "Not good, but for the price was reasonable. It is the kind of hotel where you make yourself rough it since you want to be by the airport and don't want to pay $300 for a room when you are only sleeping there for a brief time. They need to be honest with their customers on the airport pick up times. We could feel the springs in the beds and they squeaked. Very low quality accomodations." (107141928)

    Close to airport and the least expensive option that I could find. Large room.

    They made us wait at the airport for 35 minutes waiting for a pickup out in the rain. If they had been honest with us and told us that it would be at least 20-30 minutes, we would have just taken a cab. Instead, they were dishonest, we had to call them 4 times at USA rates on our cell phone and they kept saying that the driver just left terminal 3. This was a lie as the driver told us that he made 2 pickups and drop offs at the hotel in the 35 minutes that we were told he was coming to get us. Honestly, we were quite furious and the airport had closed for the night. We ended up sick after the adventure of standing in the wind and rain for that length of time. Horrible experience especially when we were exhausted from our travels. Also, we were given a hostel type room and the beds were horrible.

  • 4/10 Anonymous ( Other) 

    on  October 2, 2008

    "OK, so it's London and its RIGHT next to Heathrow and because of this it was a reletivly cheap £64. Clean sheets and a comfy bed. The staff were friendly once you manage to break down the language problems." (107155401)

    No real good points at the lodge at all apart from when the aircraft STOPPED flying DIRECTLY overhead. The pub down the road was quite good and served mountains of chips.

    Where do I start....? The room it's self was nothing special, needed a complete refit, the walls were dirty as was the carpet. The "en-suite" was more like what you would get in a caravan and not a modern one at that, pre-fab and just put in the corner of the room with a shower stall that was about 3 feet by 18 inches, more like an aircraft toilet with a very small shower. Also the smell of urine was overpowering the window of the room had to be kept open which didn't go well with the mighty 747's flying at 200 foot over the hotel, lucky they stopped flying at 10pm. I don't know what washing powder is used for the towels but they smelt of a mild korma, funny that.

  • 5/10 Sharon ( Young couple) 

    from Manchester , GB  on  October 2, 2008

    "Would not recommend this hotel to anyone. We definitely would not be staying here again" (107245921)

    Friendly staff. Breakfast in room.

    The bathroom was very very small. The shower cubicle was very very small, the shower curtain did not fit so the water went everywhere. The drains smelt in the plughole of the shower. There were two people in the room but only one bath towel and one hand towel was provided! The walls in the rooms were paper thin, we could hear everything in the other rooms - even a man snoring in the early hours of Saturday morning....! There was also a giggling woman in the next room who kept us awake on Sat/Sun. Beds we uncomfortable! This was definitely not drinking water as when you had a cup of tea/coffee there was a clear scummy film over the top of the drinks. The drinks/snack machine would not give change. It was disgusting that you had to pay extra for breakfast! Room was cold.

  • 8/10 Pamela ( Solo business traveller) 

    from Harrow , GB  on  October 1, 2008

    "better than I expected from a low budget hotel" (107586813)

    Quiet comfortable convenient

    Had a problem finding extra pillows. Asked for2 though the one supplied turned out to be OK

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  September 30, 2008

    "Adequate" (97337829)

    Good budget hotel

    Sorry you only do basket breakfast at weekends. Wish you did more hours of pickup from the Airport.Idea! Like the one I stay at Nr Gatwick,share the 24hrs.with another hotel!

  • 6/10 Derrick ( Mature couple) 

    from Aberdeen , GB  on  September 30, 2008

    "Overall it was fine for price charged." (107213625)

    For the price charged it was quite reasonable.

    Regarding shuttle bus pick up from airport to lodge, the time waiting at airport was too long, ie we where given unrealistic times for bus arrival at airport.

  • 3/10 Tom ( Mature couple) 

    from Uxbridge , CA  on  September 27, 2008

    "A disaster. was booked in for another night but cancelled" (97260502)

    Breakfast

    Dirty, ensuite was a disgrace

  • 4/10 Anonymous ( Group of adult friends) 

    on  September 26, 2008

    "might stay again if price was better" (107219109)

    very friendly and helpful staff, close to busline to heathrow/tube station

    did not get rooms we reserved, shower was good, but missing a door, beds okay, room small and old, VERY expensive for quality

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  September 22, 2008

    "not so bad" (107134851)

    stuff

    there was only one bathroom for us.

  • 7/10 Vinayak ( Solo leisure traveller) 

    from Jayanagar , IN  on  September 20, 2008

    Refund has to be organised for if i services aren't used.

  • 7/10 Anonymous ( Solo business traveller) 

    on  September 19, 2008

    "I quite liked it although you have to share the bathroom, but the bed was comfortable and the room clean. The area around the hotel has a couple of nice pubs and, even though you're near the airport, you don't really hear the planes. I have to say that I stayed in this hotel a couple of times and the experience very much depends on which "house" you end up sleeping in: some are cleaner and more welcoming than others, and on one occasion I really didn't like the room at all (small, dirty bathroom, noisy neighbours)." (107285213)

    clean, quiet, comfortable, convenient.

    carpet could do with some cleaning, sound-proofing inexistant, shared shower.

  • 8/10 Eric ( Solo leisure traveller) 

    from Portland , US  on  September 18, 2008

    close to airport, fairly inexpensive.

    Telephone number on web site is not correct. Bed had exposed springs, TV did not work.

  • 7/10 Anonymous ( Mature couple) 

    on  September 17, 2008

    "One night's stay at this hotel is bearable, again due to its sheer proximity to Heathrow Terminal 5. More than one night, however, would make me claustrophobic and cross." (107160591)

    Proximity to decent pub over the road and to Heathrow Terminal 5; tariff is reasonable for the area.

    Room and toilet/shower areas were tiny.

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  September 15, 2008

    "It was the cheapest accomodation by far - hence the reason i chose it.The room wasn't dirty, just smelt 'musky'" (107260070)

    helpful staff and very close to the airport

    Room smelt

  • 6/10 Anonymous ( Solo business traveller) 

    on  September 15, 2008

    "Adequate for cheap accomodation near Heathrow but would not stay again" (107298796)

    Quick online booking, cheap room, easy access to Heathrow

    Room was actually in a separate house down the road from the main hotel, felt like a grotty student house and general appearance and smell was poor

  • 7/10 Robert ( Mature couple) 

    from Torquay , GB  on  September 14, 2008

    "good" (107242378)

    use of mini bus

    toilet did not flush small window had fallen out so only single glaze no bed side table or lamp

  • 9/10 Donna ( Solo leisure traveller) 

    from Waterlooville , GB  on  September 10, 2008

    As I arrived around tea time it would have been nice to have access to some food.

  • 8/10 Anonymous ( Solo business traveller) 

    on  September 10, 2008

    "A good and chilled out exerience." (107232775)

    Functional, clean, very basic. Amazingly good value for the location next to Heathrow.

    was directed to a semi-detatched house at the bottom of the street away from the main hotel which was fine but threw me a slight curve.

  • 9/10 Michael ( Solo leisure traveller) 

    from Edmonton , CA  on  September 8, 2008

    Friendly staff, free transit to/from airport, close to a couple of pubs.

    was unaware that a phone call was neccesary for the hotel shuttle. Clear instruction including the location that the shuttle arrives, I'm sure would be helpful to those booking in the future.

  • 5/10 Anonymous ( Mature couple) 

    on  September 8, 2008

    "Basic and I suppose for the price was OK The best point was the free pick up from the airport" (108066366)

    Easy access to airport with pick up a great boon. Pub across the road for a bite even though basic food.

    small rooms and felt it wasn't vey clean.

  • 10/10 Susanna ( Solo business traveller) 

    from Devon , GB  on  August 13, 2008

    "It was the first time I did this to catch an early morning flight from H'row. I'd do it again and at the same place." (107117483)

    Staff were helpful, courteous and friendly. Nice room....comfortable. I could really relax. It was a very pretty B and B overall which I like. Loved the pub across the street. Very convenient to the airport.

    The shower and bathroom was the smallest I've ever encountered. Hard to shower without slamming elbows on the faucets.

    1 of 1 people found this review helpful:

  • 8/10 Djalintong ( Solo leisure traveller) 

    from Poecking , DE  on  September 3, 2008

    "good" (107145562)

    good

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  September 2, 2008

    "Good value for money, nice quiet place to stay, very convenient for access to heathrow, M4, M25 etc." (107153896)

    Good value for money. Staff kind and curteous.

    Little niggles - would have liked a remote control for TV and a bedside lamp, and the light over the washbasin mirror didnt work. Would have liked 2 pillows not one, and the matress on the bed felt 'well used'.

  • 6/10 Ronald ( Family with older children) 

    from Downham market , GB  on  September 2, 2008

    "Would be hard pressed to sat again" (107298473)

    Very hard beds, not enough pillows, no air circulation in the room

  • 10/10 Patricia m ( Same sex couple) 

    from Malvern, pa , US  on  August 31, 2008

    "Excellent - very helpful staff and excellent transport to and from airport" (107164849)

  • 8/10 Anonymous ( Family with older children) 

    on  August 31, 2008

    "Very pleasurable stay" (107199307)

    Very friendly staff, good clean facilities

  • 6/10 A ( Mature couple) 

    from Ipswich suffolk , GB  on  August 4, 2008

    "Very mixed feelings, but I will give you the benefit of my doubts. I have completed this questionnaire your feedback as in your words it 'helps the hotel to continue to improve their services and helps Active Hotels understand consumer needs' and not for publication. " (97723779)

    Convenient to Terminal 5 and 2 pubs nearby serving meals. Good shower. Bathroom clean.

    Separate house not mentioned on website so the picture of the hotel was in fact misrepresentation of our accommodation. Poor quality and stained carpet in bedroom. Clean bed linen but I did not dare look at the bed. Broken door handle on bathroom. Front door not very secure.

    1 of 1 people found this review helpful:

  • 2/10 Andrew ( Young couple) 

    from Seattle , US  on  August 27, 2008

    "awful. " (108069183)

    the person who checked us in was completely useless. the room smelled like stale urine. what a dump!

  • 8/10 Anonymous ( Family with young children) 

    on  July 30, 2008

    "Overall I found the room & hotel very good & filled my needs." (97773669)

    It was close to the airport and it had a shuttle to the airport. All the staff we came in contact to were very good.

    We had to leave our suitcase on the floor & I found it hard bending.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Group of adult friends) 

    on  August 26, 2008

    "Worked well. I would stay again if things were fixed." (107202898)

    The hotel was convenient for layover without having to stay at big hotel chain. Liked the free shuttle.

    Shower in room was missing a door and made it hard not to spray water all over bathroom. Breakfast was good, but should have been included or at least cheaper.

  • 4/10 Anonymous ( Family with older children) 

    on  August 25, 2008

    "It wouldn't take a lot to make this place into a much nicer Motel to stay in. Some attention to the small things goes a long way, ie. having things that match - cups, glasses, bed linen. A double room for two adults is only given 1 hand towel and 1 bath towel. " (107290169)

    Close to the airport and has a lovely pub around the corner that does fantastic meals.

    The first room we were given was disgusting and smelt of mould. We requested a room change. The second room, although it didn't smell, it wasn't much better. It was a run down house that seemed to of been redecorated in a hurry and converted into 5 rooms.

  • 8/10 Sharryn ( Mature couple) 

    from Dannevirke , NZ  on  July 24, 2008

    "Suitable for the one night we stayed but not good for a longer stay" (97020952)

    location and budget interesting surroundings

    ensuite shower and toilet very small

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Family with older children) 

    on  August 23, 2008

    "It was adequate for one night. In future if I need to stay for more than one night, I would probably choose another hotel." (107299280)

    Airport pickup and drop. Clean and serene environment.

    Not adequate customer care. Verbale instructions on directions not clear.

  • 5/10 Anonymous ( Solo business traveller) 

    on  August 22, 2008

    "I would consider going to another hotel if the rooms are not cleaner next time." (97381363)

    Check-in was good. Price was very good.

    Slow collection from the airport is a recurring factor with Heathrow Lodge. You are told 20 minutes but this is always wrong - it is invariably double that time at least, irrespective of whenever you call. Directions for collection are not clear at all. The room was not as clean as I expected - almost Third World. Rooms could do with a serious lick of paint. I removed three spiders from the ceiling before settling to sleep. When was the room last cleaned?

  • 8/10 David ( Mature couple) 

    from Felixstowe , GB  on  August 22, 2008

    "Good value for money" (108079629)

    The receptionist on duty was excellent. As well as dealing with guests checking in she also answered the phone to give directions and deal with other queries.

    Aircraft noise was higher than we are used to in that area but after about 11 pm it was otherwise a relatively quiet night.

  • 7/10 Anonymous ( Solo business traveller) 

    on  August 19, 2008

    "OK" (107186752)

    Price

    Shower a bit of a let down but ok overall Planes coming over the hotel every 10 mins

  • 6/10 Anonymous ( Group of adult friends) 

    on  August 18, 2008

    "Very good location - close to Heathrow Airport" (107178113)

    Easy check-in. Very good price! You get what you've paid for, so don't expect 5* quality. Cheap & cheerful.

    The beds were a little springy!

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  August 18, 2008

    "Overall the hotel met my needs and I was satisfied." (107299982)

    Welcome. Room clean. Facilities good.

    Poor directions getting from heathrow airport. Noise of very early morning guests - doors banging etc. Broken kettle in room.

  • 8/10 Anonymous ( Young couple) 

    on  August 16, 2008

    "Great for overnight stay before or after flying. Very efficient staff." (107121516)

    Handy to airport Good value for money

    Tiny bathroom

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  August 14, 2008

    "Ok for the price but I would rather pay a bit more for a proper bathroom." (107118771)

    Convenient for T5 Heathrow airport and free shuttle bus service. Staff were efficient, helpful and polite. The room was clean.

    The 'bathroom' was a tiny plastic cubicle and barely adequate.

  • 6/10 Anonymous ( Young couple) 

    on  August 7, 2008

    "The hotel served the purpose of giving us a convenient place to stay at Heathrow as we traveled from Asia to North America. It would be nice if the hotel's pickup locations at the airport terminals were labeled with the hotel's name. " (108072777)

    This hotel satisfied our need for a low cost hotel near Heathrow with a free shuttle service. It was easy to book online. The staff was friendly.

    Compared to our stay at a hotel at the Luton airport, this hotel is much older and not nearly as nice. Both hotels charged the same rate but the Heathrow Lodge had no internet service available, little soundproofing in the rooms to suppress the sound of the airport traffic, and overall felt dingy and small with uncomfortable beds.

  • 2/10 Anonymous ( Same sex couple) 

    on  August 6, 2008

    We stayed 1 night when we were meant to stay at least 5,we found the hotel very noisy and the staff unhelpful.

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  July 28, 2008

    FREE SHUTTLE-CLOSE LOCATION

    SHUTTLE NEEDS TO HAVE NAME OF HOTEL POSTED ON. ALARM DID NOT RING.

  • 7/10 Anonymous ( Young couple) 

    on  July 20, 2008

    "Although it was a bit grubby it was cheap and served the desired purpose" (97424339)

    Very close to the airport and free airport transfer in the morning

    Room not overly clean, only 1 bathroom between 4 rooms

  • 5/10 Anonymous ( Mature couple) 

    on  July 20, 2008

    "Barely adequate - you get what you pay for!" (97720221)

    Proximity to Heathrow, price.

    In flight path of Heathrow - extremely noisy until late. Cleanliness questionable, although the sheets were okay. Hotel desperately in need of a make-over!

  • 7/10 Thomas ( Solo leisure traveller) 

    from Putney , US  on  July 16, 2008

    Easily accessible from the airport.

    Took some time to figure out how to access it from the airport. The room shook when planes flew over. Not many food options in the area.

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  July 10, 2008

    "This was the worst place I have stayed since traveling as a student 30 years ago. I will never stay there again. " (108002715)

    It was inexpensive.

    The hotel did not receive my internet booking so I had to call twice to verify that I had a reservation.That I had a reservation number made no difference. The reception area was tiny, very unclean, had a ragged mat in front of the reception desk.Tere were 8 people checking in waiting in line for at least 1 half hour, and the courtesy van took 1 hour to collect me at the airport. The van wait would have been ok if it were communicated that it would take that long.Also I could have chosen take a taxi if I had known so that I could have avoided feeling abandoned for nearly an hour. The light bulb in the reading light beside the bed was burnt out and the sole staff was busy with receiving other guests so I could not get a new one.

  • 5/10 David ( Solo business traveller) 

    from Ballymena , GB  on  July 10, 2008

    "adequate, though felt as though I was staying in a YMCA in the '80s rather than a modern hotel though I cannot praise the staff that were on that night and the following morning enough" (108079270)

    staff were very friendly, considerate and helpful

    room (in house separate from main hotel) was shabby (though not dirty) - large crack in wall, missing wardrobe doors, no lamp, faulty light fitting that could not be repaired that evening

  • 4/10 David ( Young couple) 

    from Norwich , GB  on  July 8, 2008

    "Would use again as good for the price but wouldnt recommend for longer stays!" (108090648)

    Friendly Staff, Clean room.

    Check in process was extremely long especially at the end of a long queue. Rooms were badly furnished but clean. En Suite was smaller than expected. Proximity to heathrow meant there was noise which was not advertised on the website.

  • 3/10 ( Other) 

    from Nottingham , GB  on  July 7, 2008

    "Very poor. Needs a complete refurbishment ASAP" (108087089)

    Very run down Hotel

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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